Key Account

To meet the needs of a chain customer, there are several aspects to consider. Our customers often have different concepts, and our role is to find the best solution to realize these.

Espresso House Perfecta Storkök 1

Striving for long-term collaboration

We refer to chain customers as those clients who operate multiple units under the same concept, often operating as franchises.

Perfecta's challenge, in order to assist our clients in succeeding, is to facilitate and provide conditions for all employees across all units to deliver at the same high level to each customer.

Today, we have several customers with whom we have worked for many years, appreciating our high expertise and genuine commitment.

Panini Intenazionale Perfecta Storkök

Perfecta's Role

In order to deliver the best solution, we often conduct a thorough analysis of machine options and the equipment needed in the specific case. The parameters we examine include quality, efficiency, cost, and after-sales service. Our strength lies in not settling for what is available but constantly striving to innovate and improve. We are a partner who understands the importance of minimizing downtime, which is a significant part of our success with key account customers.

Global Expansion

Today, we collaborate with key account customers who have units across Europe. This has led us to establish an organization within both logistics and after-sales service. Each time we enter a new market, we conduct a thorough review of the specific conditions that apply there. All to be able to deliver at the high level our customers expect.

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The Process

This is how it works

Initial meeting

1

First and foremost, we aim to gain as much understanding as possible regarding our customer's visions, expectations, and timeline. Based on this, we determine together to what extent our expertise is needed. With us, you always have the same contact person throughout the entire project, which is a great advantage.

Research

2

Sometimes there is already an existing requirements specification that we review thoroughly analyze.
In other cases, we start from your idea or a simple sketch, working together to develop a plan that matches the desired requirements.

We get started

3

When we reach this stage, a kitchen consultant is usually needed to move forward and develop drawings and documentation that builders and other professionals can work from. We work with the very best in the industry, which minimizes the risk of misunderstandings and errors during the construction process.

Quotation

4

In this stage, we select suitable suppliers that fit the specific project.
Since we are independent, we can always find a perfect solution instead of compromising.
We compile a quotation, which we review together with you to explain our approach. Then we make any necessary adjustments based on your requests.

Order

5

Here, we review together which financing model suits you best. Then we give the go-ahead to our suppliers to start production. We always receive construction drawings, which we cross-check to minimize the risk of errors upon delivery.

Delivery

5

Now it's time for the most exciting part when you get to see all the work and planning take shape on-site.
Based on your preferences, we handle logistics, mounting, installation and commissioning.
Then we review and follow up to ensure everything has been completed as agreed.

Support

5

Should anything happen after you have started your operations, we have a support organization ready to quickly resolve any issues that may arise.
We have a well-established service organization both in Sweden and in the other countries we sell to.

References

Our Projects

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Services

Related Services

Below you will find some of our related services and what they entail

Support & service

Our support department assists with warranty issues or booking service through selected service partners across the country.

Read more about Support & Service

Sales

Whatever you need, we help you find the best option for your business.

Read more about Sales

Mounting

If delivery and mounting of the equipment is desired, we have access to skilled and experienced installers throughout the country.

Read more about Mounting

Sectors

Sectors we work with.

We have many different types of customers. Here, you can find more information about your specific sector and what we can do for your business.

Perfecta Storkök is today the leading player in the industry. Whether it is a Michelin-starred restaurant, a multinational chain customer, a retail chain, or a newly opened café, we have the right expertise to assist you.

Sectors

Rummel Perfecta Storkök

Restaurant

Whether you are opening a restaurant aiming for 3 stars or your dream is to run a cozy neighborhood bistro, we have the experience that allows you to focus on what you do best...

Read more about Restaurant

Man preparing coffee at table in cafe

Café

If you want to succeed in the café scene in Sweden today, you need something genuine and unique. We help you with customized solutions that can both realize your vision and fit your budget

Read more about Café

Freyja Perfecta Storkök

Institutional kitchen

When it comes to industrial kitchens, it is important to have a partner who understands workflows and how to combine efficient production with ergonomics and the work environment

Read more about Institutional kitchen

Espresso House Perfecta Storkök 1

Chain Customer

Perfecta Storkök has played an important role in significantly raising the quality of equipment in this segment. In addition to customizing designs with our suppliers, enhancing energy efficiency and sustainability has made us a leader in the industry.

Read more about Chain customer

Retail

For all of you working in the grocery retail industry with an ambition to deliver that little extra...contact us. We can help you with everything from the front-end store to optimizing production in the store kitchen or bakery.

Read more about Retail

Construction company

If you work as a constructor and want a reliable partner for your projects when it comes to restaurants, kitchens, bars, or stores, you should contact us.

Read more about Construction company

FAQ

Related Questions

Here we compile our most common questions and answers. If your question is not answered, please feel free to contact us.

FAQ

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Contact

Contact us if interested

If you have a project you believe we can assist with, please reach out to us via the form or by phone on the contact page.

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