Fast assistance when something doesn't work
Our skilled employees in Support are available via email or phone. We assist with warranty matters so that they are reported to the manufacturer correctly, booking all types of technical support, if you need manuals, advice on service, or spare parts.
Security with local service
With our network of independent service firms around the country and close collaboration with them, we can always find the right type of assistance to repair or service your equipment. The local connection often means that technicians already have a relationship with the customer and know what the equipment inventory looks like.
Preventive maintenance
There's a simple way to prevent machines from breaking down, and that's by maintaining them. It's wise to have a service technician go through the equipment inventory at least once a year, addressing any issues that need attention, thus preventing potential downtime. Perfecta also offers a service system where we can have an overview of our customers' equipment inventory and assist in scheduling and tracking periodic inspections within the desired interval.